Guest communication · Holiday rentals in Mallorca

I talk to your guests for you. In their language, any time of day, without you lifting a finger.

Others sell you a dashboard you have to set up yourself. I build it, maintain it and run it for you: instant replies in each guest's language, guest registration sorted, and a real person from Mallorca behind it. No apps, no work on your side.

  • In their language — German, English, Spanish and Mallorquí (Catalan), each cared for one by one.
  • Guest registration, sorted — handled automatically with every booking.
  • A real person behind it — I'm Luca, from Mallorca; I answer when you call.
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Handmade in Mallorca · One person, not a call centre · No lock-in

4 languageseach one cared for
Check-in sentcode at 4 pm
Auto-translateon
Anfitria
Host · replies instantly
Guest message…
SES.Hospedajes registration included GDPR compliant No lock-in
DE · EN · ES I talk to your guests in German, English, Spanish and Mallorquí, any time of day — each language cared for one by one.

I don't sell you an app. I take care of it.

A dashboard is software you have to manage. A service means I run it.

The others (a dashboard)

  • They hand you software and leave you to set it up, load the info and keep it up to date.
  • If the assistant gets it wrong, it's your problem.
  • You wrestle with the languages, the channels and guest registration on your own.
  • Support by chat, remote and almost always in English.

Anfitria (a service)

  • I build it, write it and maintain it myself, with your property's own information.
  • I review how it replies: there's a person behind it, not just a machine.
  • In German, English, Spanish and Mallorquí, each cared for one by one.
  • Guest registration (Spain's SES.Hospedajes) included and sorted.
  • I'm local: you can call me, and you can meet me.

Which one are you?

Tell me your situation and I'll show you how I'd handle it.

I have my own place (or a few)

You're glued to your phone answering the same things around the clock —the wifi, the check-in, how to get there— and often in languages you don't speak. I take over: your guests get an instant reply in their language, you get your time back and guest registration is sorted.

From €69/month · 30-day pilot with your money back

I want you to handle it

I manage several places

Your team is drowning in messages, especially in summer: a portfolio of 20 properties generates between 640 and 960 messages a month. I roll the assistant out across your whole portfolio, bring Airbnb, Booking and WhatsApp into one place, and give you a report per owner. Fewer staff hours, zero lost bookings.

See how it works for agencies

You barely do a thing. That's the point.

I handle it from start to finish.

1

You tell me about your place

Or just send me your listing link. 10 minutes.

2

I build the whole thing

Languages, replies, guest registration, channels. You configure nothing.

3

You forget about it

Your guests get an instant reply and you get a report of what happened. I keep it up to date.

Your guests don't speak your language. Mine do.

One in three guests in Mallorca is German and almost one in five is British. Answering quickly and well in their language is what separates a five-star review from a guest who leaves angry. That’s why I look after German, English, Spanish and Mallorquí one by one —not a vague “any language” that sometimes replies in the wrong one— and always with a person keeping an eye on it.

Message it yourself, even in German →
Anfitria
online

What the law requires, done.

With Spain's SES.Hospedajes you're required to register your guests with the authorities within 24 hours, and the penalties for getting it wrong are serious. I leave it built into the communication: when a booking comes in, the registration takes care of itself. It's the boring, risky part no dashboard takes off your plate.

There's a person behind this. Me.

It's not an app or a call centre on the other side of the world: I'm Luca, from Mallorca. I build and look after every assistant by hand, and I answer when you call.

Meet me →

The things you're probably wondering.

What if the assistant doesn't know something?

The assistant only answers with your property’s details. When in doubt, it never makes things up: it flags me and I pass it on to you.

Do I need to be tech-savvy?

No. You don't touch a thing; I set it up and keep it running.

What about guest registration?

Included: it's handled automatically with every booking.

Which languages do you reply in?

In German, English, Spanish and Mallorquí, each cared for one by one —not a vague “any language” that sometimes gets it wrong.

Will my guests know it's an AI?

With transparency, and a handover to a real person whenever needed. You decide the tone.

Where do my guests write?

Wherever you like: a link you share or a QR code in the property. No apps to install.

Where is the data stored? Are you GDPR-compliant?

Yes. Everything is handled in line with the GDPR. Your guests' messages are used only to help them: I don't sell them and they're not used to train models, and I sign the data-processing agreement the law requires. I work with providers that offer data-protection guarantees, and if a guest wants to exercise their rights, I help you handle it.

How do we start?

With a free demo of your own property, no strings attached. You try it and, if you're convinced, I launch it.

Shall I show you with your own place?

I won't just tell you, I'll show you: set me up a demo with your own listing and see how it would reply to your guests, in 15 minutes with no commitment.

Set up your demo Try a live demo

Prefer to talk? Message me on WhatsApp

Free guide

Download free: the 12 questions your guests keep asking

The PDF guide with the most common holiday-rental questions and how to solve them without being glued to your phone.